Our Puppy Health Guarantee
Every puppy from Boundless Horizon Puppies comes with our comprehensive written 2-year Health Guarantee — because your peace of mind matters as much as your puppy’s health
Vet Examined
Every puppy examined by a licensed veterinarian before going home
Genetically Tested Parents
All parent dogs undergo comprehensive ex amination by a licensed veterinarian before breeding
Written Guarantee
Signed 2-year Health Guarantee document with every purchase
📋 Health Guarantee Overview
At Boundless Horizon Puppies, we stand behind the health of every puppy we place. Our Health Guarantee is our written commitment that your puppy has been raised with the highest standards of care — from genetic testing of parent dogs to veterinary exams, a proper deworming schedule, and age-appropriate vaccinations.
✨ Our Commitment to You
We believe in standing behind every puppy we place. That’s why every puppy from Boundless Horizon comes with a signed 2-year Health Guarantee, ENS training from days 3–16, most have genetic testing of parent dogs, a veterinary health certificate, microchip, 30 days of Trupanion pet insurance, and current vaccinations. We want you to feel completely confident welcoming one of our puppies into your family.
Veterinary Examination Requirement
The Buyer agrees to have the puppy examined by a licensed veterinarian within 72 hours of taking possession. Failure to do so will void this Health Guarantee in its entirety. The cost of this initial examination is the sole responsibility of the Buyer.
💡 Why This Matters
This initial vet visit establishes an independent health baseline for your puppy. It protects both you and us by having a licensed third party confirm your puppy’s health at the time of placement. We strongly recommend scheduling this appointment before your puppy even comes home so you’re ready to go.
Health Guarantee Coverage
Boundless Horizon Puppies guarantees that the puppy is in good health at the time of sale and has been examined by a licensed veterinarian, dewormed on a regular schedule, and given age-appropriate vaccinations.
This guarantee covers life-threatening congenital or hereditary defects for a period of two (2) years from the puppy’s date of birth.
Genetic Health Guarantee
If the puppy is diagnosed with a life-threatening congenital or hereditary condition within two years of purchase, confirmed by a licensed veterinarian in writing, Boundless Horizon Puppies will offer one of the following at Boundless Horizon Puppies’ discretion:
- A replacement puppy of equal value from an available or upcoming litter.
- A partial refund not to exceed 100% of the original purchase price.
Veterinary documentation must be submitted to Boundless Horizon Puppies within 5 business days of diagnosis. A second opinion from a veterinarian of Boundless Horizon Puppies’ choosing may be required.
What This Guarantee Does Not Cover
This guarantee does not cover the following conditions or circumstances:
- Common puppy illnesses including but not limited to: intestinal parasites (worms, coccidia, giardia), upper respiratory infections, kennel cough, ear infections, urinary tract infections, or allergies.
- Hypoglycemia (low blood sugar), especially in small and toy breeds.
- Umbilical hernias, undescended testicles, or minor cosmetic concerns.
- Any illness, injury, or death resulting from neglect, abuse, accident, poisoning, or failure to provide proper veterinary care, nutrition, shelter, and socialization.
- Any condition resulting from exposure to unvaccinated or sick animals before the puppy has completed its full vaccination series.
- Any condition arising after the 72-hour veterinary exam window if the required exam was not completed.
Spay/Neuter Agreement
Unless purchased with full breeding rights, the Buyer agrees to have the puppy spayed or neutered by 12 months of age. Proof of spay/neuter must be provided to Boundless Horizon Puppies. Failure to comply voids the remaining Health Guarantee and any registration papers if applicable.
Sales & Deposit Policy
All sales are final. No refunds will be given for change of mind, lifestyle changes, behavioral issues, or any non-health-related reason after a puppy has been taken home.
A $200 reservation deposit is required to hold your puppy. This deposit is applied toward the final purchase price and is refundable prior to taking possession of the puppy. Once a puppy has gone home, all sales are final.
Return Policy
If for any reason the Buyer can no longer care for the puppy, the Buyer agrees to contact Boundless Horizon Puppies first before rehoming, surrendering, or selling the puppy. We will make every effort to assist in rehoming.
The puppy must never be surrendered to a shelter or rescue without first notifying Boundless Horizon Puppies.
Limitation of Liability
Boundless Horizon Puppies’ total liability under this guarantee shall not exceed the original purchase price of the puppy. Boundless Horizon Puppies is not responsible for any veterinary bills, boarding costs, training expenses, shipping costs, or any other expenses incurred by the Buyer.
Frequently Asked Questions
When do I sign the Health Guarantee?
You’ll receive a link to your personalized Health Guarantee form when your puppy is ready to go home. The form will have all of your puppy’s information pre-filled — breed, date of birth, microchip number, genetic testing results, and more. You’ll review the terms, enter your information, sign electronically, and receive a PDF copy via email.
What should I bring to the 72-hour vet visit?
Bring your signed Health Guarantee, the vaccination records we provide, and any questions you have. We recommend choosing a vet before your puppy comes home so you’re ready to schedule right away. This appointment is required to keep your Health Guarantee valid.
What happens if my vet finds something wrong at the 72-hour visit?
Contact us immediately. If a licensed veterinarian finds a life-threatening congenital or hereditary condition within the guarantee period, we will work with you according to the terms of the guarantee. We always want what’s best for the puppy and your family.
Do you genetically test your breeding dogs?
Yes. All parent dogs in our network undergo genetic health screening. The results for your puppy’s parents are included on your Health Guarantee form and available to you before you commit to a puppy.
What if I need to rehome my puppy down the road?
Life happens — we understand. Just contact us first. We’ll do everything we can to help find your puppy a loving new home. We never want one of our puppies to end up in a shelter, which is why our return policy exists.
Is the Health Guarantee transferable to a new owner?
No. The Health Guarantee is between Boundless Horizon Puppies and the original Buyer only. If you rehome the puppy through us, we can discuss a new guarantee with the new family.
📞 Have More Questions?
We believe in complete transparency. If you have any questions about our Health Guarantee before or after your purchase, don’t hesitate to reach out at (330) 238-8997 or info@bhpuppies.com. We’re always happy to walk you through it.
Every Puppy. Every Family. Guaranteed.
Every puppy comes with ENS training, genetic testing of parent dogs, a veterinary health certificate, microchip, 30 days of Trupanion pet insurance, and our written 2-year Health Guarantee. Browse our available puppies today.
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