Terms of Service — Boundless Horizon Puppies

Last Updated: [Insert Date]

Welcome to Boundless Horizon Puppies (“we,” “our,” or “us”).

By using our website, contacting us, or beginning the process of adopting a puppy, you agree to the following Terms of Service. Please read them carefully.

1. General Use of Our Website

• You may use our website for lawful purposes only.
• You agree not to copy or misuse any content, images, or information found on our site.
• All photos, descriptions, and text belong to Boundless Horizon Puppies and may not be reused without permission.

2. Puppy Adoption Process

• We provide details about each puppy to the best of our ability.
• Temperament, size, and appearance can vary as each puppy grows.
• We are not responsible for assumptions made about a puppy beyond what we clearly state.

Deposits

• A deposit may be required to reserve a puppy.
• Deposits are non-refundable unless we are unable to provide the puppy.
• A deposit holds a puppy for you and removes it from availability to other families.

Final Payment

• Final payment must be made before pick-up or delivery.
• We will provide instructions on accepted payment methods (cash, Zelle, etc.).

3. Health

• All puppies leave our care with age-appropriate vaccinations and deworming.
• You agree to take your puppy to a licensed veterinarian within a reasonable time after adoption (commonly 48–72 hours).
• Any conditions found after the puppy is in your care, including injuries or illnesses caused by environmental factors, are the responsibility of the buyer.

Health Guarantee (If You Offer One)

If you want to include a health guarantee, here is optional wording you can add:

“We offer a [X-day or X-year] health guarantee for serious genetic conditions confirmed by a licensed veterinarian. If a genetic issue is found, we may offer a replacement puppy of equal value when available.”

Just tell me if you want this section added formally.

4. Returns, Refunds & Rehoming

• Because puppies are living beings that bond quickly, we do not offer refunds once a puppy has gone home.
• If for any reason you can no longer keep your puppy, you agree to contact us. We will help with rehoming to ensure the puppy’s safety.
• Fees for rehoming are handled case-by-case.

5. Communication & Conduct

• We communicate respectfully with all customers and expect the same in return.
• Harassment, hostile behavior, or misuse of our contact information may result in ending communication or canceling an adoption.

6. Website Data & Privacy

• By using our website, you agree that we may collect non-personal browsing data to help improve our services.
• Personal information you provide is handled according to our Privacy Policy.

7. Liability Limitations

• We are not responsible for any costs after the puppy leaves our care, including vet bills, training, or personal property damage.
• We are not liable for website errors, third-party services (such as payment platforms), or unexpected issues outside our control.

8. Changes to These Terms

We may update these Terms of Service at any time. When we do, the “Last Updated” date will be changed.

Your continued use of our website or services means you agree to the updated terms.

9. Contact Information

If you have questions about these Terms, you can reach us at:

Boundless Horizon Puppies

Email: boundlesshorizonpuppies@gmail.com

Phone: 330-238-8997